Frequently Asked Questions

Everything you need to know about your Ish Guitars experience.

What is your return policy for apparel and accessories?

We offer a 30-day return policy for all unworn and unwashed fashion items. Items must be returned in their original packaging with all tags attached to be eligible for a full refund.

How long does shipping take?

Domestic orders are typically processed within 1-2 business days. Standard shipping usually takes 3-5 business days, while expedited options are available at checkout.

Do you offer international shipping?

Yes, we ship our exclusive apparel and gear worldwide. Please note that international customers are responsible for any customs duties or import taxes incurred upon delivery.

How can I track my order?

Once your order ships, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your package's progress.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free financing options through Affirm for qualifying purchases.

How do I know which size to order?

Each product page features a detailed size guide. We recommend measuring a similar garment you already own and comparing it to our chart to ensure the perfect fit.